Return Policy

Sep 23, 2018
Returns & Exchanges

At Reflections of Asia, we strive to provide you with the best eCommerce & Shopping - Textil experience. We understand that sometimes returns become necessary due to various reasons. This return policy aims to guide you through the process, ensuring a smooth and hassle-free experience.

1. Eligibility for Returns

We accept returns within 30 days from the date of purchase. To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging. Please note that certain items, such as personalized or custom-made products, may not be eligible for return unless there is a defect or error on our part.

2. Return Process

2.1. Authorization

Prior to returning an item, you must contact our customer support team to obtain a Return Merchandise Authorization (RMA) number. This number must be clearly visible on the outside of the package. Returns without a valid RMA number may not be accepted or processed.

2.2. Packaging

Please ensure that the item is securely packaged to prevent damage during transit. We recommend using the original packaging whenever possible. Include all relevant accessories, manuals, and documentation that were included with the product.

2.3. Shipping

You are responsible for the cost of return shipping unless the return is due to a mistake on our part. We recommend using a trackable shipping method and retaining proof of postage for your records. We are not responsible for items lost or damaged during return transit.

3. Refunds

Once the returned item is received and inspected, we will notify you of the status and initiate the refund process. Refunds will be issued using the original payment method unless otherwise specified. Please allow a reasonable processing time for the refund to reflect in your account.

4. Exchanges

If you wish to exchange an item for a different size, color, or style, please follow the return process outlined above and place a new order for the desired item. Exchanges are subject to product availability.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or offer a refund, depending on the nature of the issue. We may request supporting evidence such as photographs to assist in the resolution process.

6. Contact Us

If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction.

Thank you for choosing Reflections of Asia for your eCommerce & Shopping - Textil needs. We appreciate your trust in our products and services.

Shawn Ryan
That's awesome! It's always a relief to know that shopping will be stress-free. ? I'll definitely keep this in mind when shopping at Reflections of Asia.
Nov 11, 2023
Darrin Kirby
Great to know that Reflections of Asia has a hassle-free return policy!
Oct 13, 2023
Sagio Thera
The eligibility criteria for returns appear to be fair and considerate, which is a positive aspect for potential buyers.
Oct 2, 2023
Patricia Volner
I appreciate the transparency and clarity in the return policy. It's crucial for building trust with customers.
Sep 24, 2023
Hugh Trice-Martin
The eligibility criteria for returns are fair and considerate, which helps in building trust and credibility with potential buyers.
Sep 9, 2023
Jeff Shipley
The customer-friendly return policy adds value to the overall shopping experience, enhancing customer confidence, trust, and satisfaction.
Sep 8, 2023
Don Eddings
The return policy adds value to the customer experience, ensuring a smooth process for potential returns. It's a proactive approach.
Aug 14, 2023
Vince Waterson
The return policy adds a layer of comfort and assurance when making a purchase. It's a great approach for customer trust.
Jul 30, 2023
Daniyl Marotz
The transparent and customer-oriented return policy demonstrates a strong commitment to ensuring customer satisfaction. It's a commendable effort.
Jul 17, 2023
Warren Woo
The return policy contributes to a positive customer experience, which is vital for establishing trust and loyalty.
Jul 6, 2023
Bob Binder
The clear and concise return policy streamlines the process for both the customer and the company. It's a win-win.
Jul 5, 2023
Timon- Lauterbach
The company's commitment to customer satisfaction is apparent in the well-crafted return policy. It's a commendable effort.
Jun 30, 2023
Geoff Williams
The clear and hassle-free return policy demonstrates a commitment to customer satisfaction, which is an important factor for building trust.
Jun 15, 2023
Cheyenne
The eligibility guidelines for returns are clear and fair. This transparency is beneficial for both the company and customers.
May 31, 2023
Nik Kumar
The return policy provides peace of mind for customers. It's always good to have clear guidelines for returns.
Mar 29, 2023
Jeanette Gonzalez
The company's customer-focused return policy reflects a dedication to providing a seamless shopping experience for customers.
Jan 31, 2023
Mike Cameron
This return policy places a strong emphasis on providing a seamless shopping experience for customers, contributing to overall customer satisfaction.
Oct 1, 2022
Tony Sisto
The customer-oriented return policy is a great example of prioritizing customer satisfaction. It's a key aspect for building trust.
Sep 28, 2022
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The return policy offers a sense of ease and reliability for customers, which is essential for building trust and loyalty.
Sep 23, 2022
Melinda Hughes
The clear and hassle-free return policy demonstrates a strong commitment to customer satisfaction, which is crucial for building trust and loyalty.
Aug 29, 2022
Kristi Szczepkowski
The customer-friendly return policy enhances the overall shopping experience, creating a positive impression for potential buyers.
Aug 27, 2022
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The customer-friendly return policy sets a positive tone for the overall shopping experience. It's an important factor for customers.
Aug 20, 2022
Nick McIlwain
The customer-friendly return policy ensures a smooth and hassle-free experience, which is essential for customer satisfaction.
Aug 2, 2022
Roger Menning
The return policy provides customers with a sense of ease and confidence, crucial for establishing a loyal customer base.
Jun 20, 2022
Matthew Feist
The clear and hassle-free return policy demonstrates a dedication to ensuring customer satisfaction. It's definitely a plus for customers.
May 23, 2022
Ronald Narciso
The return policy offers a sense of ease and confidence in making a purchase. It's a positive aspect for customers.
May 21, 2022
Andrea Brown
The eligibility criteria for returns are fair and reasonable. It's great to see customer-centric policies in place.
May 15, 2022
Hasan
Thank you for putting the customer's experience first, it's reassuring to know that returning items can be handled smoothly.
May 1, 2022
Sepehr Kermani
The return policy provides a sense of security and confidence while making a purchase. It's definitely a plus point for customers.
Apr 28, 2022
Fred Caputo
The return policy seems customer-friendly and efficient. I'm glad to see such a customer-focused approach.
Apr 10, 2022
Meloni Birtley
The straightforward and customer-centered return policy is mutually beneficial, creating a positive environment for both customers and the company.
Mar 22, 2022
Vanessa Fanchin
The return policy provides customers with a sense of ease and confidence, which is crucial for building a loyal customer base.
Feb 16, 2022
Brad Matthews
The return policy contributes to a sense of reassurance and security for customers, essential for a positive shopping experience.
Feb 13, 2022
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The customer-oriented return policy enhances the overall shopping experience, setting a positive tone for customer satisfaction.
Jan 9, 2022
Ron Rockelein
The return policy offers a sense of ease and reliability for customers, contributing to trust and loyalty in the long run.
Jan 3, 2022
Chris Oddleifson
I'm impressed by the attention to detail in the return policy. It shows the commitment to customer satisfaction.
Jan 2, 2022
Betsy Hanlon
The straightforward return policy makes the shopping experience more comfortable and reliable. It's a great reassurance for customers.
Nov 8, 2021
Westin Pigott
I appreciate the clear and concise guidelines for the return policy. It really helps in making the process hassle-free.
Oct 19, 2021
Jesus Miranda
The company's dedication to customer satisfaction is evident in the well-structured return policy, fostering trust and confidence in customers.
Oct 4, 2021
Alex Donnell
It's great to see a company that understands the importance of hassle-free returns. Customers feel valued with such policies.
Sep 6, 2021
Zeljko Djukic
It's evident that the company values customer satisfaction with the well-structured return policy. It's a positive aspect for customers.
Sep 1, 2021
Sam Forma
The customer-oriented return policy enhances the overall shopping experience. It's great to see a focus on customer satisfaction.
Jul 13, 2021
Stanley Ruszkowski
This return policy is a great reflection of the company's commitment to providing a positive shopping experience. ?
Jul 5, 2021
Malgorzata Krajewska
The customer-centric return policy certainly adds value to the overall shopping experience. It's a win-win for everyone.
Jun 21, 2021
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I like that the return policy is straightforward and easy to understand. It makes the shopping experience more comfortable.
Jun 12, 2021
Brian Hatch
This return policy makes the shopping experience more reassuring. It's good to know that the company has a customer-focused approach.
Jun 8, 2021
Sue Iovaldi
I appreciate the attention to detail in the return policy. It's a reflection of the company's dedication to providing a positive shopping experience.
Jun 7, 2021
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This return policy emphasizes the importance of a seamless shopping experience for customers. It's a win-win situation for all parties.
May 16, 2021
Catherine Mooney
It's refreshing to see a company prioritize customer satisfaction through a clear and efficient return policy. ?
May 2, 2021
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The customer-friendly return policy adds value to the overall shopping experience, enhancing customer confidence and trust.
Mar 22, 2021
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The return policy provides a sense of reassurance and confidence for customers. It's an important factor in the shopping experience.
Feb 27, 2021
Sarah McAllister
This return policy emphasizes the importance of customer satisfaction, and it's reflected in the customer-friendly approach.
Jan 21, 2021
Sarah Harrison
The customer-centric return policy shows a genuine focus on customer satisfaction, creating a positive impression for potential buyers.
Jan 12, 2021
Bill Melo
The return policy adds value to the customer experience, providing a seamless and efficient process for potential returns.
Dec 27, 2020
Jay Kwon
This return policy takes the stress out of the return process. It's good to know that Reflections of Asia values customer satisfaction.
Dec 20, 2020
June Wilson
The customer-focused return policy is a clear indication of the company's dedication to providing an excellent shopping experience.
Nov 27, 2020
John Milton
The transparent and customer-oriented return policy demonstrates a genuine commitment to ensuring customer satisfaction, which is highly commendable.
Oct 26, 2020
Jim Schram
I appreciate the detailed and customer-centric return policy. It shows the company's dedication to providing a positive shopping experience.
Sep 27, 2020
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Sep 22, 2020
April Weinstein
The company's dedication to customer satisfaction is evident in the well-crafted return policy. It's a great approach for customer trust.
Sep 6, 2020
Gloria Ortega
The return policy instills confidence in making a purchase. It's essential for building trust with customers.
Aug 29, 2020
David Synakiewicz
The return policy adds a layer of confidence and trust for customers, making the shopping experience more enjoyable.
Aug 16, 2020
Suzanna Chu
The clear eligibility guidelines for returns are appreciated. It adds a level of transparency and trust.
Aug 12, 2020
Sharrlyn Chang
The customer-friendly return policy is a testament to the company's dedication to providing the best shopping experience.
Jun 10, 2020
Marco Thorrington
The customer-friendly return policy reflects a commitment to putting the customer's needs first, creating a positive reputation for the company.
Apr 24, 2020
Ignacio Passarelli
The return policy contributes to a sense of security and trust for customers, which is crucial for building a loyal customer base.
Apr 18, 2020
Hardeep Saund
The eligibility criteria for returns are reasonable and fair. It's good to have clear guidelines for return processes.
Mar 10, 2020
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The return policy appears to be well thought out and customer-oriented. It's a positive sign for potential buyers.
Jan 14, 2020
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I appreciate the detailed and customer-friendly return policy. It's great to have clarity on the return process.
Jan 4, 2020
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This return policy shows a genuine commitment to customer satisfaction, and it's evident in the thoughtful guidelines.
Nov 25, 2019
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The return policy contributes to a more comfortable and reliable shopping experience. It's great to have such a customer-focused approach.
Oct 21, 2019
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The return policy contributes to a positive shopping experience. It's great to have such reassurance as a customer.
Aug 9, 2019
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The eligibility criteria for returns appears to be fair and considerate. It's important for establishing trust with customers.
Jul 28, 2019
Amit Malik
The return policy contributes to a more comfortable and reliable shopping experience, which is crucial for customer satisfaction.
Jun 17, 2019
Romain Niccoli
The straightforward and customer-centric return policy is beneficial for both the customers and the company, creating a positive environment.
May 8, 2019
Emilia Montero
It's reassuring to see a company prioritize customer satisfaction through a well-documented return policy. ?
Mar 15, 2019
Abdulla Niam
The customer-friendly return policy is a strong reflection of the company's commitment to customer satisfaction.
Mar 7, 2019
Gregory Webb
The return policy is customer-centric and accommodating, which is always a breath of fresh air in the eCommerce world.
Mar 5, 2019
George Rotstart
The return policy contributes to a sense of reassurance and security for customers, which is an essential aspect of the shopping experience.
Feb 16, 2019
Gergely Toth
The transparent and customer-centered return policy demonstrates a genuine concern for customer satisfaction. It's commendable.
Feb 7, 2019
Paul Jarrad
It's refreshing to see a company prioritize customer satisfaction with a well-defined return policy. ?
Jan 5, 2019
James Moore
The return policy adds value to the customer experience, providing a seamless and efficient process for potential returns, benefiting both the company and customers.
Jan 1, 2019
Lucas Lahr
The customer-centric return policy reflects a genuine dedication to customer satisfaction, creating a positive impression and trust.
Dec 27, 2018
Cynthia Swanda
The return policy sets a positive tone for the overall shopping experience. It's good to see a focus on customer convenience.
Nov 21, 2018
Sam Kota
The customer-oriented return policy enhances the overall shopping experience, setting a positive tone and building trust with customers.
Oct 19, 2018
Daniel Fillipini
The transparent and customer-centric return policy demonstrates a commitment to customer satisfaction. It's a valuable attribute.
Oct 15, 2018
Laura Bierbrauer
The customer-friendly return policy reflects a commitment to prioritizing the customer's needs, creating a positive reputation for the company.
Oct 13, 2018